Shipping policy
At KarteX Racewear, we aim to process and deliver every order safely and efficiently. Please review the information below before placing your order.
Order Processing
Orders are generally processed within 2–5 business days after payment has been successfully received.
Custom-made, personalized, or specially ordered products may require additional processing time. If additional time is required, we will communicate the expected timeframe with you.
Please make sure your shipping address, phone number, and email address are correct when placing your order.
Shipping Time
After your order has been dispatched, estimated delivery times are:
- Pakistan: 3–4 business days
- International Orders: 4–7 business days
Please note that delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, courier service, customs clearance, weather, holidays, and other circumstances outside our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout based on your delivery destination, order size, and available shipping method.
From time to time, we may offer promotional free-shipping options. Any applicable offer will be clearly displayed at checkout.
International Shipping
We ship selected products to customers worldwide.
International customers are responsible for providing a complete and accurate delivery address. Orders shipped internationally may be subject to customs duties, import taxes, VAT, or other local charges imposed by the destination country.
Any applicable customs duties or import charges are the responsibility of the customer unless otherwise stated at checkout.
KarteX Racewear is not responsible for delays caused by customs authorities.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation and tracking information by email when tracking is available.
You can use the tracking information to follow your package through the courier's tracking system.
Delayed or Lost Packages
If your package is delayed, please check the tracking information first.
If the tracking information has not been updated for an extended period or your package appears to be lost, please contact us at:
We will work with the shipping carrier to investigate the shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.
Damaged Packages
Please inspect your package when you receive it.
If your package or product arrives damaged, contact us as soon as possible at kartexracewear@gmail.com and provide photographs of the package and damaged product so we can evaluate the issue.
Changes to Orders
If you need to change or cancel an order, contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to make changes or cancel the shipment.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: kartexracewear@gmail.com
KarteX Racewear
Racing Suits Replica Store